Embrace Transformative Growth with Confidence

Technology Strategic Plan and Execution
System Assessment and Modernization
Data Management and Governance
Generative AI Policy Development

white concrete wall

Strategic Planning 

Our systematic approach provides a clear roadmap for pursuing them, bridging the gap between your technology architecture and your ambitious goals. No more guesswork, no more wasted resources – just a laser-focused path to maximizing the value of your technology investments. Learn more...

Align Stakeholders, Fortify Success

white book marker on book page

Our assessment equips you with the tools and expertise to proactively identify and mitigate potential disruptions, ensuring that your business remains resilient and operational, no matter what challenges arise. Learn more...

Enterprise System Assessment

Align Systems, Fortify Operations

white wall paint with black shadow

We are data management experts and equipped with the knowledge and experience to develop and implement robust data governance frameworks that ensure consistency, accuracy, and accessibility across your ecosystem. Learn more.

Data Governance 

Align Workflows, Fortify Security

a black and white cat laying on a white surface

Our AI needs, gap, ideas, and risk assessment process utilizes design thinking tools to reframe the assessment challenge from a human-centered perspective to encourage teams to think outside the box in designing the future-state. Learn more...

Generative AI Policy 

Align Services, Fortify aEngagement

About Us

We started as a consulting firm in downtown Sacramento to help public sector organizations unlock their potential with the Human-Centered Artificial Intelligence approach to craft inclusive, long-term AI strategies that resonate with all stakeholders.

Our Background
people walking on gray floor
people walking on gray floor
Our Mission
the reflection of the sky in the glass of a building
the reflection of the sky in the glass of a building
person standing in front of sea
person standing in front of sea

Unleash the power of human-centered artificial intelligence and inclusive collaborative design thinking approaches to embark clients on a transformative AI journey with our us while unlocking new potentials to propel AI programs towards sustained success.

Imagine a future where your team is empowered to contribute their unique AI perspectives, challenge assumptions, and collectively shape a roadmap that transcends silos and unlocks your organization's full potential.

Our Vision

Human-Centered AI (HCAI) Strategy and Governance

There has been a lot of heated debate and wildly divergent viewpoints when it comes to Artificial Intelligence (AI) and its future implications for humanity. Hallucinating AI systems can be fooled or manipulated to produce false or biased outputs. On one side are the utopian optimists who foresee a world where super-intelligent AI ushers in an age of abundance, solves all our problems, and allows humanity to transcend our biological limitations. On the other extreme are the doomsayers who paint an apocalyptic picture of an AI existential threat - a scenario where advanced AI systems become so powerful that they subjugate or even exterminate humanity if effective governance isn't put into place. The reality is that the truth doesn’t lies somewhere in the middle ground between these two polarized perspectives, but in “mutualism” where both AI and humans co-exist and benefit from each other, like bees and flowers.

The Stanford University report "Artificial Intelligence and Life in 2030" was written by a panel of experts across academia, industry, and policy organizations in 2016. It aimed to study the potential impacts of artificial intelligence in a 15-year timeframe leading up to 2030. It took an optimistic "machine humanistics" view of AI's potential by highlighting the need for proactive risk mitigation and sociotechnical alignment of AI systems with human ethics and values. Technology should enhance, not replace, people's natural abilities. Human-centered AI (HCAI) is aiming to address these concerns by putting people squarely at the center of AI development and deployment. HCAI systems can amplify and augment human abilities rather than a "black box" that threatens privacy, promotes bias, and displaces human decision-making. The focus in on fostering human-AI collaboration to combine the strengths of human cognition and artificial intelligence.

Around the United States, cities are increasingly adopting HCAI solutions to transform how they operate and serve citizens. Los Angeles has partnered with AI companies to develop "mobility intelligence" systems that combine human and machine intelligence. These systems analyze traffic data, identify patterns, and suggest optimizations - but final decisions are rendered by human traffic managers providing an added layer of context and judgement. In New York City, urban planners are using AI assistants to rapidly generate visualizations of different development scenarios based on zoning, environmental, and economic factors. However, the humans provide the high-level goals, inspiration, and ultimate curation. Boston has deployed AI-powered chatbots and virtual agents to help handle routine questions and service requests from citizens. The conversational AI aims to be engaging and personalized, while seamlessly routing complex issues to human staff.

A team 26 experts in the field of human-centered artificial intelligence (HCAI) researched for two years to co-author the white paper "Six Human-Centered Artificial Intelligence Grand Challenges" which appeared in the January 2023 edition of International Journal of Human–Computer Interaction. These grand challenges are the result of an international collaboration across academia, industry and government calling for AI systems to be centered on human wellbeing, designed responsibly, respect privacy, follow human-centered design principles, compliance with appropriate governance and oversight, and interacts with individuals while respecting human’s cognitive capacities. These challenges make a good framework for AI adoption and governance for any organization including cities in using AI to augment innate human capabilities.

Responsible, explainable, and human-compatible HCAI systems in cities can provide positive outcomes which are driven by transparent, ethical, unbiased, and compliant with privacy and cybersecurity regulations. Rather than pursuing full automation, cities can be treating AI as a partner by focusing on AI technologies that are aligning with city services, community needs, and social perceptions. By taking this multidisciplinary approach spanning AI, human-computer interaction, psychology, and ethics, HCAI strives to amplify what humans can do rather than replace them. HCAI provides a balanced perspective with human-centered strategies to unlock AI's potential while maintaining human control, accountability, and trustworthiness. As AI capabilities continue to grow, the HCAI approach will be crucial for cities to utilize these powerful technologies ethically and beneficially for their citizens.

References:

1. "Artificial Intelligence and Life in 2030" (Stanford University, 2016), https://ai100.stanford.edu/sites/g/files/sbiybj18871/files/media/file/ai100report10032016fnl_singles.pdf

2. Six Human-Centered Artificial Intelligence Grand Challenges, International Journal of Human–Computer Interaction, 2023, https://doi.org/10.1080/10447318.2022.2153320

Contact us

Address

Align Forte, LLC,
1401 21st St. Ste R
Sacramento, CA 95811

Contact

sales@alignforte.com
Phone: ‪‪(916) 538-4657